Ericsson and STC, Saudi Arabia, have inked an operations support system/business support system (OSS/BSS) contract. STC hopes to deliver an improved customer experience to its mobile subscribers as a result of this agreement.
Ericsson will help STC in integrating Policy and Charging, which will enable the latter to offer differentiated experiences to its customers. The telecom operator will also gain access to ongoing Ericsson product releases and performance enhancements, future-proofing investments while staying up to date with market and technology transformation trends.
The deal includes a range of Ericsson products, including Ericsson Charging System, Mobile Broadband Charging, Multi Mediation, Session Border Gateway, Service-Aware Policy Controller, Composition Engine, Catalog Manager, Order Care and Multiservice Delivery Platform.
Services provided by Ericsson under the agreement include solution design, project management, technology consultancy, service enablement, business configuration, development and customization, solution integration and verification, and load testing and acceptance.