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India’s Reliance Jio Gets a Operations Support System Fulfillment Suite from Ericsson


India’s Reliance Jio Gets a Operations Support System Fulfillment Suite from Ericsson

Ericsson, the multinational networking, and telecommunications equipment, and services company have successfully deployed an end-to-end OSS fulfillment suite for Reliance Jio Infocomm Limited (“Jio”), the world’s fastest-growing operator. This OSS deployment includes order management, inventory management, and activation solutions. The implementation has helped Jio achieve faster onboarding and provide quality service to its 100 million users.

Jyotindra Thacker, President, Reliance Jio Infocomm Limited, says: “At Jio, we would like to offer a digital lifestyle to our customers. The deployment of the OSS stack by Ericsson, which by far is the largest deployment by any single operator anywhere in the world, is helping us in critical areas like order management and activation solutions thereby giving customers an enhanced user experience.”

Paolo Colella, Head of Region India, Ericsson, says: “Jio represents one of the largest deployments of our OSS platform globally. This business-critical platform is robust, scalable and fully supports Jio’s ambitious expansion plans. With proven capabilities in OSS/BSS and System Integration, Ericsson will continue to partner Jio in enabling its vision of providing a future-ready network for every Indian.”

Ericsson OSS/BSS service fulfillment solutions are designed to streamline and simplify offer creation and automate fulfillment processes. Ericsson’s catalog- and component-based approach helps operators better manage the entire product and order lifecycle, giving them the service agility they need across all the process areas involved, from planning to provisioning to activation.

Ericsson also highlighted the following points at the MWC 2017:

  • Pan-India deployment includes order management, inventory management and activation enabling faster onboarding and quality service for end users.
  • Jio is the world’s largest LTE only operator and the fastest growing digital services company having reached a subscriber base of 100 million in 170 days.

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