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Vodafone Renews Outsourcing Deal With IBM In India

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Vodafone Renews Outsourcing Deal With IBM In India

Vodafone, India’s second largest telecom service provider, renewed its IT outsourcing deal with IBM for five more years. This new agreement builds on the existing eight-year relationship between the two firms. According to Greyhound Research estimates, the deal has been signed in the range of $750-850 million and can be expected to cross $1 billion by 2023. Both companies did not disclose the terms of the deal.

Merger

Under the deal, IBM will provide IT services support for Vodafone’s IT infrastructure and applications environment. In addition, IBM will bring together Vodafone India’s enterprise data and cloud ready applications into a scalable environment that keeps data local, private and secure through the IBM hybrid cloud platform.

“We are a technology driven organization and introducing the latest advances is key to delivering the best of experiences to our customers. Partnering with IBM will help us enhance customer experience with intuitive capabilities and build a cost optimized, flexible and scalable IT infrastructure,” Vishant Vora, Director, Technology & Network, Vodafone India, said, in a joint statement.

The IBM hybrid cloud platform will enable delivery of faster and more insightful data intelligence and support faster decision-making.

“We are delighted to continue our relationship with Vodafone India. IBM’s leading edge capabilities will help strengthen Vodafone India’s vision of delivering differentiated client experiences. I am grateful for Vodafone India’s continued trust in IBM and look forward to an enduring partnership with them,” Vanitha Narayanan, Managing Director, IBM India, said in a joint statement.

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