WeDo Technologies, a revenue assurance and fraud management firm, recently announced that TPx Communications, a US-based provider of unified communications, managed IT and network connectivity, has selected its RAID Fraud Management Solution (FMS) to protect its expanding network and its customers from fraud.
With more than 80,000 enterprise customers, TPx was the first managed services provider in the US to offer 4G/LTE managed service offerings to business customers. The increasing complexity in the networks leaves the firm and its growing clientele base vulnerable to fraud.
The rise of LTE networks is providing huge industry opportunities for communication service providers that help better support customers, each day, every day. There is a high level of awareness on how complex fraud prevention really is, as traffic volumes escalate and fraudsters become more sophisticated. It is essential to use the best in class tools and managed services that can support end customers’ services, in a fully protected network environment.
“WeDo is pleased that TPx has joined our roster of clients in the US. By recognizing the challenges that new digital networks and services are posing to their legacy fraud prevention solutions, TPx is taking a proactive approach to protecting themselves from potentially expensive and wide-ranging threats that may be difficult to contain, as we’ve seen from the increasing occurrence of ransomware attacks. Our managed services offering means that they have the best solution and industry experts taking care of their network,” said Thomas Steagall, Vice President North America and Caribbean, WeDo Technologies.
RAID FMS enables CSPs to gain a holistic view of fraud by monitoring internal and external information from a single platform. The WeDo Technologies’ Fraud Management software system is a flexible application that runs on top of WeDo’s RAID Platform, enabling CSPs to integrate siloed data sources, as well as accommodate different strategies and operational requirements for diverse portfolios and product lines across the entire organization. RAID can help stop losses from fraudulent activity, before they occur. By combining multiple detection methods – a hybrid rule based approach and machine learning – CSPs get greater accuracy and better predictive performance.